15 Years of Safe Passages Home
SafePup Delivery is a Germany-based pet relocation specialist built on reliability, transparency, and technology-driven visibility.
From a Single Van to a European Network
Founded in 2011 in Frankfurt, Germany, SafePup Delivery began with a single climate-controlled van moving family pets between Frankfurt and neighbouring cities. Today we operate strategic hubs across eight regions, coordinating air, ferry, and road transport for pet owners relocating to and from 42+ countries.
What hasn't changed is our commitment: every pet is tracked, every family has a direct line to their pet travel coordinator, and every delivery promise is one we intend to keep.
Founded in Frankfurt, Germany
Pet travel professionals
Regional operations hubs
Countries served
What Drives Us Every Day
Reliability
We measure ourselves on 98.4% on-time delivery performance — because your family depends on us keeping our word.
Transparency
Live tracking, clear documentation, and honest ETAs. No black boxes — you see exactly what we see.
Compassionate Care
Every pet has a named travel coordinator and a full audit trail from pickup to reunion with their family.
Meet the Team Steering Our European Operations
Lukas Richter
Chief Executive Officer
Amara Chukwu
Chief Operations Officer
Dr. Wei Ling
Head of Veterinary Affairs
Sofia Marchetti
Head of Pet Family Experience
Join 31,000+ Families Who've Trusted Us
Let's talk about how we can bring your pet home safely.
Get Started Today